Privacy Statement

This Data Protection Notice (“Notice”) sets out the basis on which Revolution (operating under Rhythm Studios Pte Ltd, referred to as “we”, “us”, or “our”) may collect, use, disclose, or otherwise process the personal data of our customers, in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations we have engaged to collect, use, disclose, or process personal data for our purposes.

Personal Data

As used in this Notice:

Customer refers to an individual who:

    • (a) has contacted us through any means to find out more about the goods or services we provide, or
    • (b) may, or has, entered into a contract with us for the supply of goods or services by us.

Personal data refers to any data, whether true or not, about a customer who can be identified:

    • (a) from that data, or
    • (b) from that data and other information we have or are likely to have access to.

Depending on the nature of your interaction with us, personal data we may collect from you include your name, residential address, email address, telephone number, nationality, gender, and date of birth.

Other terms used in this Notice shall have the meanings given to them under the PDPA (where the context permits).

Collection, Use, and Disclosure of Personal Data

We generally do not collect your personal data unless:

  • (a) It is provided voluntarily by you or via a third party you have duly authorized to disclose your personal data to us (your “authorised representative”) after:
    • (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and
    • (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or
  • (b) The collection and use of personal data without consent is permitted or required by the PDPA or other laws.

We will seek your consent before collecting any additional personal data or before using your personal data for a purpose not previously notified to you (except where permitted or authorized by law).

Purposes for Collection and Use of Personal Data

We may collect and use your personal data for purposes including, but not limited to:

  1. Performing obligations in connection with our provision of the goods and/or services requested by you;
  2. Verifying your identity;
  3. Responding to queries, requests, applications, complaints, and feedback from you;
  4. Managing your relationship with us;
  5. Processing payments or credit transactions;
  6. Complying with any applicable laws, regulations, codes of practice, guidelines, or assisting law enforcement and investigations by any governmental or regulatory authority;
  7. Any other purposes for which you have provided the information;
  8. Transmitting data to unaffiliated third parties, including third-party service providers and agents, as well as relevant governmental and regulatory authorities, whether in Singapore or abroad, for the purposes listed above;
  9. Any other incidental business purposes related to the above.

Disclosure of Personal Data

We may disclose your personal data:

  • Where such disclosure is required for performing obligations in connection with our provision of the goods and services requested by you.

Reliance on Legitimate Interests Exception

In compliance with the PDPA, we may collect, use, or disclose your personal data without your consent for the legitimate interests of Revolution or another person. We will assess the potential adverse effects on you and ensure that the legitimate interests outweigh any negative impact.

For legitimate interests, we may collect, use, or disclose your personal data for:

  1. Fraud detection and prevention; and
  2. Detection and prevention of misuse of services.

These purposes may continue to apply even after your relationship with us has been terminated or altered, for a reasonable period thereafter.

Withdrawing Your Consent

You may withdraw consent at any time by submitting your request in writing or via email at the contact details provided below. Upon receipt of your request, we may require reasonable time to process it and inform you of any consequences that may affect your rights or obligations.

Please note that withdrawing consent may limit our ability to provide certain goods or services. If you decide to cancel your withdrawal, please inform us in writing. Note that withdrawing consent does not affect our right to continue collecting, using, or disclosing your data if it is permitted by law.

Access and Correction of Personal Data

If you wish to:

  • (a) Request access to a copy of your personal data or details about how we use or disclose your data, or
  • (b) Request corrections or updates to your personal data,

You may submit your request in writing or via email. A reasonable fee may be charged for access requests, and we will inform you of this fee beforehand.

We will respond to your request within five (5) business days. If we are unable to do so, we will notify you within 30 days of when we expect to respond. If we cannot comply with your request, we will generally inform you of the reasons (except where we are not required to do so under the PDPA).

Protection of Personal Data

To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have implemented administrative, physical, and technical measures such as encryption, authentication, and access controls.

While no method of transmission over the internet or electronic storage is completely secure, we strive to protect your information and continually enhance our security measures.

Accuracy of Personal Data

We rely on the personal data provided by you (or your authorised representative). To ensure your data is accurate and up to date, please inform us of any changes to your personal data by contacting us in writing or via email.

Retention of Personal Data

We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws. We will cease to retain personal data or anonymize it once it no longer serves the purpose for which it was collected, unless retention is required for legal or business purposes.

Transfers of Personal Data Outside of Singapore

We may transfer your personal data to countries outside of Singapore, particularly where our external vendors and service providers store or process such data. This may include the use of cloud-based storage or third-party vendors located in other countries.

In such cases, we will take appropriate steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the Personal Data Protection Act (PDPA). This may include entering into legally enforceable agreements with these third parties to ensure adequate protection of your personal data.

By using our services or providing your personal data to us, you consent to the transfer of your personal data to countries outside Singapore, where required.

Inquiries, Feedback or Requests

For inquiries, feedback, or requests regarding our personal data protection policies or the use of your personal data, please contact us at contact@revolution.com.sg

Effect of Notice and Changes to Notice

This Notice applies in conjunction with other notices or contractual terms regarding the collection, use, or disclosure of your personal data. We may revise this Notice from time to time without prior notice. You can determine if revisions have been made by referring to the “Last Updated” date. Your continued use of our services signifies acceptance of the updated Notice.

Last Updated: 3 Nov 2024